Application of Cookies and Tracking Solutions

We use cookies (a small piece of computer code that we store for a period of time on your computer or mobile device) when you visit our sites in order to make the sites work better for you. The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our sites, we can enhance subsequent visits by tailoring our content to match your requirements. We use cookies principally because we want to make our sites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally, our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details. In the unlikely event that our sites use cookies to store personal information about you, we encrypt the personal data to prevent unauthorised use by anyone else. Here’s a list of the main types of cookies we use, and what we use them for.

- 1 - Cookies: Definitions, Types, and Purpose

We use the following types of cookies on our website for the following purposes:
  • Strictly necessary cookies. These are cookies that are required for the core functionality and operation of our website such as page navigation and cannot be switched off in our systems. They also include cookies that enable you to log into secure areas of our website. If you disable these cookies via your browser settings certain parts of the website will not function for you. These cookies do not store any personally identifiable information.
  • Analytical/performance cookies and third party cookies. These cookies help us improve or optimise the experience we provide, improve the performance of our website and help us better understand our users experience and needs. They allow us to recognise and count the number of visitors to our website, to see how visitors move around our website when they are using it (including what links are chosen to click and how much time is spent on which pages) and see if you get any error messages. This helps us to improve the way our website works, for example, by ensuring any errors are fixed and that users are finding what they are looking for easily. We use third party analytics service on our website, which provide third party web analytics services and user behaviour analytics services, to help us analyse user behaviour including how visitors use the website so as to optimise the user website experience and create a better overall experience. Further information about these partners can be found here and via the link set out below in relation the individual cookies we use on our website.
  • Functionality cookies. These are used to recognise you when you return to our website, for example by remembering the cookies you have consented to. This enables us to personalise our content for you and to check that certain functionality is working on our website.
  • Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests and also show you relevant adverts on other sites. We may also share this information with third party service providers for this purpose so that when you are on another website, you may be shown advertising based on your browsing patterns on our website.

- 2 - Using Websites Linked but Not Affiliated

Cookies from External Providers on Our Website: As you browse our site, you might notice cookies that aren't directly associated with us. We utilize various external web services to enhance our content, such as YouTube for videos and Google Maps for location services. These external services may collect information about your interactions, like the number of views or location usage, in an anonymous form unless you are logged into their platforms.

- 3 - Cookie Settings

You may choose to set your web browser to not accept cookies. If you choose to reject cookies, certain parts of the System may not function properly or as intended by us. Some of the areas of our System may contain electronic images known as web beacons (sometimes known as clear gifs) that allow the organization, and its third-party providers or affiliates, to count and track users who have visited certain portions of our System.

- 4 - Additional Guidelines

Additional Information on Data Use For more detailed information on how your personal data is collected, used, stored, and disclosed by our Company, please refer to our Privacy Policy available on our website. Should you have any concerns or need access to your personal data, contact our Privacy Officer directly.

- 5 - Changes to This Policy

Our approach to cookies and local storage is dynamic and may change as we innovate our services. While the specific types of cookies may vary, they typically adhere to previously stated categories. Regular updates to this page will keep you informed of any changes.